Ayurveda Products Supplemental Vendor Terms
Effective Date: [Effective Date]
Last Updated: [Last Updated Date]
Category Terms Version: 1.0
Marketplace Operator: [Full Legal Name of Daivavarna Operating Entity]
Contact: [Vendor Support / Marketplace Compliance Email]
About These Supplemental Terms
These Ayurveda Products Supplemental Vendor Terms apply to Vendors who manufacture, prepare, formulate, package, import, distribute, source, resell, or otherwise offer Products marketed as Ayurvedic, Ayurveda-inspired, herbal, traditional wellness, body-care, oral-care, massage, topical, ingestible, or otherwise associated with Ayurveda through Daivavarna.
Daivavarna intends this category to support authentic, responsibly represented Ayurvedic and traditional Products while maintaining appropriate standards concerning ingredients, Product safety, manufacturing, labeling, quality, claims, authenticity, documentation, and regulatory compliance.
Daivavarna may permit both established commercial Ayurveda brands and appropriately produced small-scale or traditional Products. A Product does not have to be homemade to qualify. Similarly, a homemade Product does not automatically qualify merely because it is described as traditional or Ayurvedic.
Ayurveda Products may involve additional safety and regulatory considerations because they may be ingested, applied to the body, used orally, inhaled, used during massage, or marketed in connection with health and wellness. For this reason, Daivavarna may require Product-level review, additional documentation, laboratory testing, manufacturing information, ingredient information, or other evidence before publication.
These Supplemental Terms supplement the General Vendor Terms and Seller Agreement, Marketplace Policies, Product Safety and Recall Policy, Prohibited and Restricted Products, Services and Activities Policy, Returns, Refunds and Cancellation Policy, Shipping, Delivery, Local Pickup and International Orders Policy, Intellectual Property Policy, Sattvic Foods Supplemental Vendor Terms where applicable, and other applicable Daivavarna requirements.
Nothing in these Supplemental Terms authorizes a Product, ingredient, health claim, medical claim, import, sale, manufacture, or distribution activity that is prohibited by Applicable Law.
1. CATEGORY APPROVAL REQUIRED
A Vendor may be required to obtain separate approval before listing Products in the Ayurveda category.
General Vendor approval does not automatically authorize the sale of Ayurveda Products.
Daivavarna may request information concerning:
Product type;
ingredients;
manufacturer;
manufacturing facility;
supplier;
country of origin;
intended use;
labeling;
certifications;
testing;
licenses;
registrations;
packaging;
shelf life;
health claims;
or other information reasonably necessary to assess eligibility.
2. PRODUCT-LEVEL APPROVAL
Daivavarna may require individual Product approval even after the Vendor has been approved for the Ayurveda category.
Product-level review may be particularly appropriate for:
ingestible Products;
powders;
tablets;
capsules;
concentrated herbal Products;
medicated oils;
topical preparations;
oral-care Products;
Products marketed for children;
Products marketed for pregnancy;
Products involving potentially toxic ingredients;
Products involving metals or minerals;
Products making strong health claims;
imported Products;
or other higher-risk Products.
3. NO AUTOMATIC PRODUCT ELIGIBILITY
Approval of one Ayurveda Product does not automatically authorize:
another formula;
another dosage form;
another manufacturer;
another brand;
another concentration;
another intended use;
or another Product.
Each Product remains subject to applicable Marketplace requirements.
4. COMMERCIAL AYURVEDA BRANDS
Established commercial Ayurveda Products may be eligible where:
the Product is authentic;
the Vendor has lawful authority to sell it;
the Product complies with Applicable Law;
the labeling is lawful;
the Product is not counterfeit or expired;
and the Vendor accurately represents the Product.
Daivavarna does not require Ayurveda Products to be homemade or artisan-produced.
5. SMALL-SCALE AND HOMEMADE AYURVEDA PRODUCTS
Small-scale, traditionally prepared, locally produced, or homemade Ayurveda Products may be eligible only where their manufacture and sale are lawful.
The Vendor remains responsible for:
sanitation;
ingredient safety;
labeling;
packaging;
licenses or registrations;
manufacturing requirements;
Product consistency;
storage;
and other applicable obligations.
The fact that a formula is traditional does not exempt it from modern safety or regulatory requirements.
6. AUTHENTIC AYURVEDA REPRESENTATION
A Vendor shall not use the term “Ayurvedic” merely as a marketing label where the Product has no reasonable relationship to Ayurveda.
Claims concerning Ayurvedic tradition, classical formulation, lineage, historical use, or traditional formulation should have a reasonable factual basis.
7. CLASSICAL FORMULATION CLAIMS
Where a Vendor describes a Product as a classical Ayurvedic formulation, the Vendor should have a reasonable basis for that representation.
Daivavarna may request information concerning:
the referenced traditional formulation;
ingredients;
preparation method;
manufacturer;
or another basis for the claim.
8. PROPRIETARY AYURVEDA FORMULATIONS
Proprietary or modern Ayurveda-inspired formulations may be eligible where accurately represented.
A modern proprietary Product shall not be falsely described as an unchanged classical formulation.
9. AYURVEDA-INSPIRED PRODUCTS
A Product inspired by Ayurvedic ingredients or principles may be described accurately as Ayurveda-inspired where appropriate.
Such language must not be used to imply a classical origin, medical approval, or traditional status that the Product does not actually possess.
10. COMPLETE INGREDIENT DISCLOSURE
Vendors must provide complete and accurate ingredient information where required by Applicable Law or Daivavarna.
Ingredients should not be omitted merely because they are:
present in small quantities;
part of a proprietary blend;
used as carriers;
used as preservatives;
used as colorants;
used as flavorings;
or considered inactive.
Where legally permitted proprietary information is involved, sufficient disclosure must still be provided to comply with Applicable Law and Daivavarna requirements.
11. INGREDIENT NAMES
Ingredients should be identified using names reasonably understandable to Customers.
Where appropriate, Vendors may provide both:
traditional Sanskrit or Ayurvedic names;
and commonly recognized botanical, English, or scientific names.
A Vendor shall not deliberately use unfamiliar terminology to conceal a material ingredient.
12. BOTANICAL IDENTITY
Where a Product contains herbs or botanicals, the Vendor should have a reasonable basis for the identity of those ingredients.
Daivavarna may request botanical names, supplier information, or other documentation for higher-risk Products.
13. INGREDIENT SUBSTITUTION
A Vendor shall not materially substitute ingredients while continuing to market the Product under an unchanged formulation without appropriate disclosure.
Where the composition of a Product materially changes, the Listing should be updated before further sale.
14. HIDDEN INGREDIENTS
Vendors must not intentionally conceal:
pharmaceutical substances;
steroids;
hormones;
stimulants;
undeclared allergens;
toxic metals;
synthetic drugs;
or other material ingredients.
Undeclared active substances may result in immediate Product suspension.
15. CONTAMINATION
Ayurveda Products must not contain dangerous contamination.
Relevant risks may include:
pathogenic microorganisms;
heavy metals;
pesticides;
mold;
mycotoxins;
foreign materials;
industrial contamination;
undeclared pharmaceuticals;
or other unsafe contaminants.
16. HEAVY METALS
Products containing lead, mercury, arsenic, or other metals at unsafe or unlawful levels are prohibited.
Daivavarna may require laboratory testing for Products or formulations presenting elevated heavy-metal risk.
17. TRADITIONAL METAL OR MINERAL INGREDIENTS
Certain traditional formulations may historically involve metals, minerals, ashes, or specialized preparations.
Such traditional use does not automatically make the Product eligible for sale through Daivavarna.
Products involving such ingredients may require enhanced review, documentation, testing, and legal verification and may be prohibited where Daivavarna cannot reasonably manage the associated safety or regulatory risk.
18. RASA SHASTRA AND SIMILAR PRODUCTS
Products involving traditional metallurgical, mineral, bhasma, rasa, or similar preparations may be subject to heightened restrictions.
Daivavarna may require, among other things:
manufacturer documentation;
batch testing;
heavy-metal testing;
ingredient verification;
regulatory status information;
professional labeling;
and evidence of lawful manufacture and sale.
Daivavarna may decline such Products entirely where appropriate.
19. PESTICIDE CONTAMINATION
Herbal Products must comply with applicable pesticide-residue requirements.
Claims such as pesticide-free, residue-free, organically grown, or naturally farmed must have a reasonable factual basis.
20. MICROBIOLOGICAL SAFETY
Products containing herbs, powders, oils, water-based preparations, creams, foods, or other materials capable of supporting microbial contamination must be prepared and stored appropriately.
Unsafe microbial contamination is prohibited.
21. MOLD AND MYCOTOXINS
Herbs, roots, powders, grains, oils, and other ingredients must be appropriately stored to reduce mold and moisture-related risks.
Products containing unsafe mold or mycotoxin contamination are prohibited.
22. WATER QUALITY
Water used in Product manufacture must be appropriate for the intended Product and comply with Applicable Law.
Traditional manufacturing methods do not excuse unsafe water use.
23. SANITATION
Manufacturing and preparation environments must be maintained in accordance with applicable sanitation requirements.
Equipment, utensils, containers, surfaces, storage areas, and packaging should be appropriate for the Product being produced.
24. MANUFACTURING STANDARDS
Vendors remain responsible for manufacturing requirements applicable to their Products and jurisdictions.
Daivavarna may request evidence concerning:
manufacturing facility;
production controls;
responsible manufacturer;
quality systems;
licenses;
registrations;
or other relevant matters.
25. GOOD MANUFACTURING CLAIMS
A Vendor shall not claim that a Product or facility is manufactured under a particular certified standard unless that claim is accurate and properly supported.
26. BATCH CONSISTENCY
Where Ayurveda Products are manufactured in batches, Vendors should maintain reasonable consistency in formulation and Product identity.
Natural variation may occur in botanical materials, but significant formulation changes must not be concealed.
27. BATCH AND LOT INFORMATION
Daivavarna may require batch, lot, manufacturing-date, or other traceability information for Ayurveda Products.
Such information may be particularly important for recalls or safety investigations.
28. EXPIRATION AND SHELF LIFE
Vendors must provide accurate expiration, best-use, manufacture, or shelf-life information where required or materially relevant.
Expired Products shall not be knowingly sold where doing so would be unsafe or unlawful.
29. STORAGE CONDITIONS
Products requiring:
cool storage;
dry storage;
refrigeration;
protection from sunlight;
sealed storage;
or another particular condition
should include appropriate instructions.
30. PACKAGING
Packaging must be appropriate for the Product.
Packaging should reasonably protect against:
contamination;
leakage;
moisture;
light where relevant;
tampering;
breakage;
and foreseeable transportation risks.
31. TAMPER-EVIDENT PACKAGING
Daivavarna may require tamper-evident packaging for ingestible, oral-care, topical, liquid, powdered, concentrated, or other higher-risk Products.
32. REPACKAGED PRODUCTS
A Vendor who repackages an Ayurveda Product assumes responsibility for compliance associated with the repackaging process.
The Vendor shall not imply that the original manufacturer packaged the Product where the Vendor repackaged it.
33. AUTHENTIC COMMERCIAL PRODUCTS
A reseller of commercial Ayurveda Products must obtain Products through a lawful and reasonably reliable source.
Counterfeit, diverted, tampered, relabeled, adulterated, or suspicious Products may be removed.
34. LABELING
Products must contain legally required information.
Depending upon jurisdiction and Product type, labeling may include:
Product identity;
ingredients;
quantity;
manufacturer;
distributor;
batch;
manufacture date;
expiration;
warnings;
directions;
storage;
country of origin;
or other required information.
35. ONLINE LISTING INFORMATION
Daivavarna may require Vendors to display material Product information directly in the online Listing.
Customers should not have to purchase a Product before discovering material ingredients, warnings, or use limitations that should reasonably be disclosed beforehand.
36. DIRECTIONS FOR USE
Where use instructions are reasonably necessary, Vendors should provide clear directions.
A Vendor shall not provide dangerous dosage or use instructions inconsistent with Product labeling or Applicable Law.
37. DOSAGE INFORMATION
Where a lawful ingestible Product includes dosage or serving instructions, those instructions must be appropriately supported and compliant with Applicable Law.
Daivavarna may remove unsupported or dangerous dosage claims.
38. WARNING INFORMATION
Where warnings are appropriate or legally required, Vendors must provide them.
Warnings must not be intentionally hidden beneath promotional language.
39. ALLERGENS
Where applicable, Vendors must identify legally required allergens.
Natural Products may still cause allergic reactions.
A Product shall not be described as allergy-proof or safe for every person without an appropriate basis.
40. CHILDREN
Products specifically intended for infants or children may require additional Product-level approval.
Daivavarna may require:
age information;
dosage information where lawful;
ingredient safety evidence;
warnings;
testing;
or other documentation.
Certain Products may be prohibited for children’s use.
41. PREGNANCY AND BREASTFEEDING
Products marketed specifically for pregnancy, fertility, postpartum use, or breastfeeding may require heightened review.
A Vendor shall not make unsupported claims that a Product guarantees:
pregnancy;
safe pregnancy;
fertility;
miscarriage prevention;
lactation outcomes;
or other medical outcomes.
42. ELDERLY OR MEDICALLY VULNERABLE USERS
A Vendor should not claim that a Product is universally safe for elderly persons, people with medical conditions, or users taking medications without an appropriate basis.
43. DRUG INTERACTIONS
Where known or legally required interaction warnings apply, Vendors should provide them.
A Vendor shall not knowingly conceal significant interaction risks.
44. INGESTIBLE PRODUCTS
Ingestible Ayurveda Products may include approved:
herbal powders;
teas;
churnas;
tablets;
capsules;
oils;
ghee preparations;
or other lawful Products.
Ingestible Products may require heightened Product review.
45. AYURVEDIC FOODS
Products sold principally as food may also be subject to Sattvic Foods Supplemental Vendor Terms.
A Product described as Ayurvedic does not become exempt from Sattvic ingredient requirements where it is sold within the Sattvic Foods category.
46. SATTVIC REQUIREMENTS FOR CROSS-CATEGORY PRODUCTS
Where an Ayurveda Product is also represented as Sattvic food, it must comply with the Daivavarna Sattvic Foods standard.
If the Product contains a prohibited Sattvic ingredient, it must not be represented as Sattvic merely because the formulation has an Ayurvedic basis.
47. HERBAL TEAS
Herbal teas or infusions may be eligible where ingredients comply with applicable requirements.
If marketed through Sattvic Foods, caffeine and other Sattvic restrictions also apply.
48. HERBAL POWDERS
Single-herb and multi-herb powders may be eligible where:
ingredient identity is reasonably verified;
the Product is free from unsafe contamination;
processing is lawful;
labeling is accurate;
and claims comply with Applicable Law.
49. CHURNAS
Churna Products may be eligible where lawfully manufactured and accurately formulated.
Classical-formulation claims must be supportable.
50. TABLETS AND CAPSULES
Herbal tablets and capsules may require additional review.
The Vendor must disclose capsule-shell and excipient information where required or materially relevant.
51. CAPSULE MATERIALS
Where a Vendor claims that a capsule is vegetarian or plant-based, the Vendor must have a reasonable basis for that representation.
Animal-derived gelatin shall not be described as vegetarian.
52. MEDICATED GHEE
Medicated or herb-infused ghee Products may require additional review because they combine food, herbal, and health-related characteristics.
Ingredient, dosage, labeling, and regulatory requirements remain applicable.
53. HERBAL OILS
Herbal oils may be intended for:
massage;
hair;
skin;
external application;
oral use where lawful;
or other purposes.
The Vendor must clearly distinguish intended use.
An oil intended only for external use shall not be marketed as edible.
54. MASSAGE OILS
Massage oils must accurately disclose ingredients and intended use where required.
Claims concerning pain, disease, injury, arthritis, neurological disorders, or other medical conditions must comply with Applicable Law.
55. HAIR OILS
Hair oils may be sold where safe and lawfully labeled.
A Vendor shall not make unsupported guarantees concerning:
permanent hair regrowth;
reversal of baldness;
treatment of disease;
or other medical outcomes.
56. SKIN PRODUCTS
Topical Ayurveda Products must be suitable for their intended use.
Unsafe contaminants, prohibited ingredients, undisclosed pharmaceuticals, or misleading medical claims are prohibited.
57. SOAPS
Ayurvedic or herbal soaps may be eligible where safe, lawful, and accurately represented.
Ingredient, cosmetic, drug, or other regulatory classifications may vary by Product and jurisdiction.
The Vendor remains responsible for determining the applicable requirements.
58. TOOTH POWDERS AND ORAL-CARE PRODUCTS
Traditional tooth powders, herbal oral-care Products, or similar Products may be eligible where safe, lawfully formulated, and appropriately labeled.
A Vendor shall not make unsupported claims that such Products cure dental disease, permanently reverse cavities, or replace necessary dental treatment.
59. NEEM TWIGS AND TRADITIONAL ORAL-CARE PRODUCTS
Natural oral-care Products such as lawful neem twigs or similar traditional materials may be eligible where:
lawfully sold;
clean;
appropriately handled;
accurately identified;
and safe for the represented use.
Plant, agricultural, import, and shipping restrictions may apply.
60. NASAL OR INHALATION PRODUCTS
Products intended for nasal, inhalation, smoke, steam, or respiratory use may present elevated safety and regulatory risks.
Such Products may require Product-level approval or may be prohibited where Daivavarna determines that risk cannot reasonably be managed.
61. EYE-AREA PRODUCTS
Products intended for direct use in or near the eyes may present heightened safety risk.
Daivavarna may require enhanced review or prohibit particular Products.
62. INTERNAL CLEANSING PRODUCTS
Products marketed for internal cleansing, purging, detoxification, strong laxative action, emesis, or other significant physiological effects may be restricted or prohibited depending upon Product composition, claims, safety, and Applicable Law.
63. WEIGHT-LOSS PRODUCTS
Products marketed primarily for rapid or guaranteed weight loss may require additional review.
Unsafe, deceptive, stimulant-based, or otherwise prohibited weight-loss Products are not permitted.
64. SEXUAL OR REPRODUCTIVE HEALTH CLAIMS
Products marketed for sexual performance, fertility, reproductive health, or hormonal effects may require heightened review.
A Vendor shall not make unlawful or unsupported guarantees.
65. MEDICAL CLAIMS
Vendors shall not make unlawful claims that an Ayurveda Product diagnoses, cures, treats, prevents, or guarantees the elimination of disease where such claims are not legally permitted and appropriately supported.
66. EXAMPLES OF PROHIBITED GUARANTEES
Vendors shall not make unsupported claims such as:
“guaranteed cancer cure”;
“permanently reverses diabetes”;
“cures infertility”;
“eliminates all arthritis”;
“replaces insulin”;
“cures depression”;
“guaranteed kidney treatment”;
“permanent hair restoration”;
or similar absolute medical guarantees.
67. TRADITIONAL-USE DESCRIPTIONS
Vendors may provide truthful, appropriately qualified descriptions of traditional Ayurvedic use where lawful.
Traditional-use language must not be presented in a manner that materially misleads Customers into believing that a legally unapproved medical cure or guarantee has been established.
68. WELLNESS CLAIMS
General wellness claims may be permitted where lawful and not misleading.
Examples may include carefully qualified statements concerning:
traditional use;
routine wellness;
massage;
relaxation;
ordinary digestive support;
or other appropriate wellness concepts.
The precise legality of a claim depends upon Product type and jurisdiction.
69. NO IMPLIED DAIVAVARNA MEDICAL APPROVAL
A Vendor shall not state or imply that:
Daivavarna medically approved the Product;
Daivavarna certified its therapeutic effectiveness;
Daivavarna recommends the Product for a disease;
or Marketplace listing constitutes governmental health approval.
70. NO SUBSTITUTE FOR PROFESSIONAL CARE
Where appropriate, Product descriptions may clarify that general Product information is not a substitute for individualized professional medical advice.
Vendors must not pressure Customers to abandon necessary medical care.
71. PRACTITIONER RECOMMENDATIONS
A Vendor may not fabricate practitioner endorsements.
Where a practitioner endorsement or recommendation is used, the Vendor must have appropriate permission and comply with Applicable Law concerning endorsements and health claims.
72. TESTIMONIALS
Customer testimonials shall not be used deceptively.
A testimonial describing an individual experience does not establish that the same result will occur for all Customers.
Vendors shall not fabricate health testimonials.
73. BEFORE-AND-AFTER CONTENT
Before-and-after images or claims must be genuine and not materially misleading.
Daivavarna may restrict such content where it implies unsupported medical efficacy.
74. LABORATORY TESTING
Daivavarna may require laboratory testing for Ayurveda Products where appropriate.
Testing may concern:
heavy metals;
microbial contamination;
pesticide residues;
identity;
purity;
adulteration;
pharmaceutical contamination;
or other safety factors.
75. “LAB TESTED” CLAIMS
A Vendor shall not describe a Product as lab tested without a reasonable factual basis.
Where testing applies only to one batch or limited parameters, the Vendor shall not imply broader testing than actually occurred.
76. TEST REPORTS
Where Daivavarna requests a laboratory report, the report should be authentic and relevant to the Product or batch being reviewed.
Submitting altered or fabricated laboratory documentation is a serious violation.
77. CERTIFICATIONS
Claims concerning:
organic certification;
GMP certification;
laboratory certification;
Ayurvedic manufacturing authorization;
quality certification;
vegan certification;
or other formal status
must be truthful and properly supported.
78. ORGANIC CLAIMS
An Ayurveda Product shall not be represented as certified organic unless the relevant certification actually applies.
Use of organically grown ingredients does not automatically establish that the finished Product is certified organic.
79. NATURAL CLAIMS
The word “natural” must not be used deceptively.
A natural Product is not automatically:
safe for everyone;
non-toxic;
free of allergens;
medically effective;
organic;
or free from processing.
80. “CHEMICAL-FREE” CLAIMS
Broad “chemical-free” claims should not be used where scientifically or materially misleading.
More precise descriptions concerning particular ingredients, processes, preservatives, colors, or substances are preferred.
81. “TOXIN-FREE” CLAIMS
Claims such as toxin-free, heavy-metal-free, pesticide-free, contaminant-free, or similar must have a reasonable basis.
Daivavarna may request supporting test information.
82. VEGAN AND VEGETARIAN CLAIMS
Claims that a Product is vegan or vegetarian must be accurate.
Animal-derived gelatin, dairy, honey, ghee, shellac, beeswax, or other animal-derived components may affect such claims depending upon the representation made.
83. ANIMAL-DERIVED INGREDIENTS
Lawful animal-derived ingredients may be permitted in some Ayurveda Products where otherwise consistent with Daivavarna standards.
Such ingredients must be accurately disclosed where required or material.
Products involving prohibited wildlife materials remain prohibited.
84. WILDLIFE-DERIVED INGREDIENTS
Ingredients derived from protected, endangered, unlawfully obtained, or regulated wildlife may be prohibited.
Traditional use does not excuse wildlife-law violations.
85. PLANT SPECIES AND PROTECTED BOTANICALS
Certain medicinal plants may be protected, endangered, regulated, or restricted in trade.
Vendors are responsible for lawful sourcing, harvesting, possession, import, export, and sale.
86. SANDALWOOD AND OTHER REGULATED PLANTS
Products involving sandalwood, red sandalwood, or other regulated plant materials may require provenance or legal sourcing information.
A Vendor shall not falsely represent ordinary wood or fragrance as genuine regulated botanical material.
87. COUNTRY OF ORIGIN
Country-of-origin representations must be accurate.
A Product packaged in one country but manufactured in another shall not be misleadingly described as manufactured in the packaging country.
88. “MADE IN INDIA” AND SIMILAR CLAIMS
Claims that a Product was manufactured, formulated, grown, or prepared in a specific country must have a reasonable factual basis.
89. MANUFACTURER IDENTITY
Commercial Ayurveda Products should accurately identify the actual manufacturer or responsible party where required.
A reseller shall not falsely present itself as the manufacturer.
90. PRIVATE-LABEL PRODUCTS
Private-label Ayurveda Products may be eligible where lawful.
The Vendor remains responsible for claims made under the Vendor’s own brand.
91. COUNTERFEIT AYURVEDA PRODUCTS
Counterfeit Products are prohibited.
A Vendor shall not sell Products bearing unauthorized:
brand names;
logos;
packaging;
batch numbers;
certifications;
or manufacturer identities.
92. RELABELING
A Vendor shall not remove or replace labels in a deceptive manner.
Necessary lawful translation or supplemental labeling must not conceal original Product information or create a false manufacturer identity.
93. EXPIRED PRODUCTS
Expired Ayurveda Products shall not be knowingly sold where doing so is unsafe, unlawful, or materially inconsistent with Customer expectations.
Expiration dates shall not be altered or concealed.
94. OPENED OR USED PRODUCTS
Opened, used, returned, or previously sold body-use or ingestible Products shall not be resold as new where doing so would be unsafe, unlawful, or misleading.
95. SAMPLES
Samples remain subject to the same ingredient, safety, labeling, and claim requirements applicable to full-sized Products.
96. BUNDLES
Every Ayurveda Product contained in a bundle must independently comply with applicable requirements.
A compliant Product cannot make a prohibited Product eligible merely because they are sold together.
97. GIFT SETS
Gift sets may combine Ayurveda Products with lawful accessories.
Each included Product remains subject to the applicable category and safety requirements.
98. SUBSCRIPTIONS
Where recurring Ayurveda Product subscriptions are supported, Vendors must accurately disclose:
frequency;
Product contents;
price;
cancellation;
shipping;
and permitted substitutions.
Products supplied through subscriptions must remain compliant.
99. PRODUCT SUBSTITUTION
A Vendor shall not substitute a materially different formulation, concentration, ingredient, brand, or size without appropriate disclosure and Customer consent where required.
100. CUSTOMER-SPECIFIC FORMULATIONS
A Vendor shall not create or market individualized therapeutic formulations in a manner that constitutes unauthorized professional practice.
Customized formulations may require involvement of an appropriately qualified and legally authorized practitioner and may be prohibited through ordinary Product Listings.
101. AYURVEDA PRACTITIONERS ARE A SEPARATE CATEGORY
Approval to sell Ayurveda Products does not authorize the Vendor to present themselves as an Ayurveda practitioner.
Practitioner Services are governed by separate Ayurveda Practitioner Supplemental Terms.
102. PRODUCT VENDOR QUALIFICATIONS
A Vendor selling ordinary commercial Ayurveda Products does not necessarily need to personally hold practitioner qualifications where Applicable Law does not require them.
However, the Vendor must not misrepresent professional qualifications.
103. PROFESSIONAL TITLES
Titles such as:
Ayurvedic doctor;
Vaidya;
Ayurvedic practitioner;
physician;
therapist;
or similar regulated or professional descriptions
must not be used misleadingly.
104. SAFETY QUESTIONS FROM CUSTOMERS
Vendors should respond responsibly to Customer questions concerning:
ingredients;
allergens;
intended use;
storage;
warnings;
and Product labeling.
A Product Vendor should not provide individualized diagnosis or treatment advice unless properly qualified and legally authorized to do so.
105. CUSTOMER MEDICAL INFORMATION
Vendors shall not unnecessarily request sensitive medical information merely to sell ordinary Products.
Where a qualified practitioner separately provides a lawful Service, different privacy and professional requirements may apply.
106. ADVERSE EVENTS
Customers may report adverse health or safety events involving Ayurveda Products.
A report does not automatically establish causation.
Daivavarna may nevertheless investigate serious or repeated reports.
107. SERIOUS ADVERSE EVENTS
Daivavarna may prioritize reports involving:
hospitalization;
serious allergic reaction;
poisoning;
liver or kidney injury;
neurological symptoms;
dangerous contamination;
severe burns;
or other serious outcomes.
108. VENDOR DUTY TO REPORT SAFETY PROBLEMS
A Vendor must promptly notify Daivavarna if the Vendor becomes aware of a serious Product safety problem affecting an Ayurveda Product sold through the Marketplace.
This may include:
recall;
regulator warning;
contamination;
dangerous batch;
supplier notification;
or material labeling defect.
109. PRODUCT SUSPENSION
Daivavarna may immediately suspend an Ayurveda Product while investigating a credible safety or regulatory concern.
Temporary suspension does not necessarily constitute a final finding against the Product or Vendor.
110. RECALLS
Ayurveda Products remain subject to the Product Safety and Recall Policy.
Vendors must cooperate with applicable recalls, Customer notifications, corrective actions, returns, disposal, replacements, or refunds.
111. UNSAFE PRODUCT RETURNS
Customers may be instructed not to return a Product where shipping it would create safety or legal risk.
Daivavarna may request photographs, packaging information, batch numbers, or other evidence instead.
112. RETURNS FOR BODY-USE PRODUCTS
Opened or used Ayurveda body-care Products may be restricted from ordinary change-of-mind returns where lawful because of hygiene and contamination concerns.
This does not eliminate remedies for defective, unsafe, counterfeit, incorrect, or materially misdescribed Products.
113. RETURNS FOR INGESTIBLE PRODUCTS
Opened ingestible Products may generally be ineligible for ordinary discretionary return where permitted by Applicable Law.
Valid safety, contamination, counterfeit, incorrect-Product, or material-misdescription claims remain subject to the Returns, Refunds and Cancellation Policy.
114. SHIPPING
Ayurveda Vendors must comply with the Shipping, Delivery, Local Pickup and International Orders Policy.
Products requiring:
temperature control;
light protection;
leak protection;
special handling;
or restricted transportation
must be shipped appropriately.
115. LIQUID PRODUCTS
Oils, tonics, liquid herbal Products, or other liquids must be packaged to reasonably prevent leakage and contamination.
116. POWDERS
Powders must be appropriately sealed and protected from contamination, moisture, and loss during shipping.
117. INTERNATIONAL SHIPPING
Ayurveda Products may be subject to significant import and export restrictions.
Herbs, medicinal Products, powders, plant materials, oils, tablets, cosmetics, and other Products may be regulated differently by destination.
A Vendor shall not assume that a Product may be internationally shipped merely because it can be sold domestically.
118. CUSTOMS DECLARATIONS
Vendors must truthfully declare the nature of Ayurveda Products for customs purposes.
A Product shall not be falsely described as food, cosmetic, gift, spice, or another category merely to avoid regulatory scrutiny.
119. IMPORTED AYURVEDA PRODUCTS
Vendors importing Products remain responsible for lawful importation and destination-country requirements.
Daivavarna may request evidence concerning importer, manufacturer, labeling, or regulatory status.
120. PRODUCT INSURANCE
Daivavarna may require or recommend appropriate Product-liability or business insurance for certain Ayurveda Vendors based upon Product risk, scale, jurisdiction, or Marketplace operations.
121. DOCUMENTATION DAIVAVARNA MAY REQUEST
Daivavarna may request:
ingredient lists;
Product labels;
manufacturer information;
supplier invoices;
licenses;
registrations;
certificates;
laboratory reports;
batch records;
country-of-origin information;
photographs;
organic certificates;
safety documents;
or other reasonable evidence.
122. FALSE DOCUMENTATION
Forged licenses, fabricated laboratory tests, false ingredient records, altered labels, fake organic certifications, counterfeit invoices, or other fraudulent evidence are prohibited.
Submission of fraudulent safety or compliance documentation may result in immediate Vendor suspension.
123. RECORDKEEPING
Vendors should maintain reasonable records sufficient to support:
Product authenticity;
ingredient information;
supplier identity;
batch traceability;
testing;
manufacturing source;
and other material claims.
124. PRODUCT PHOTOGRAPHS
Photographs must reasonably represent the actual Product supplied.
A Vendor shall not use photographs of authentic branded Products while supplying counterfeit, repackaged, or materially different Products.
125. PRODUCT QUANTITY
Listings must accurately state Product quantity, weight, volume, count, or concentration where relevant.
126. CONCENTRATION CLAIMS
Claims that a Product is:
10x extract;
concentrated;
standardized;
high potency;
or contains a specific percentage of a constituent
must have a reasonable factual basis.
127. EXTRACT RATIOS
Where extract ratios or standardized constituent percentages are displayed, they must be accurate and supportable.
128. “PURE” CLAIMS
Claims such as pure, 100% pure, unadulterated, or single ingredient must have a reasonable factual basis.
129. “TRADITIONAL” CLAIMS
The term traditional may be used where the Product or preparation method genuinely reflects a traditional practice.
It shall not be used to excuse unsafe production, adulteration, unlawful claims, or regulatory noncompliance.
130. “HANDMADE” CLAIMS
Handmade or small-batch claims must accurately reflect production.
Commercial factory-manufactured Products shall not be falsely represented as personally handmade.
131. “FRESHLY PREPARED” CLAIMS
Products described as freshly prepared must reasonably correspond to the actual preparation and sale period.
132. FARM-SOURCED INGREDIENT CLAIMS
Claims that ingredients are sourced from a particular farm, natural farm, organic farm, village, region, or producer must be truthful.
133. AYURVEDA AND NATURAL FARM CROSS-CATEGORY PRODUCTS
Herbs or ingredients marketed based upon farming methods may also be subject to Natural / Organic Farm Supplemental Terms.
Organic or natural farming status does not establish therapeutic effectiveness.
134. INTELLECTUAL PROPERTY
Ayurveda Product Listings must comply with the Intellectual Property Policy.
Vendors shall not unlawfully copy:
brand packaging;
labels;
photographs;
formulations where protected;
logos;
trademarks;
or other protected material.
135. TRADEMARKED AYURVEDA BRANDS
A Vendor may truthfully identify authentic branded Products it is lawfully permitted to resell.
A Vendor shall not use another brand’s name to sell unrelated or counterfeit Products.
136. FALSE ENDORSEMENTS
A Vendor shall not falsely claim endorsement by:
a Vaidya;
Ayurveda institution;
hospital;
government;
university;
temple;
spiritual Teacher;
celebrity;
or Daivavarna.
137. REVIEWS AND TESTIMONIALS
Reviews concerning Ayurveda Products remain subject to the Reviews and Community Content Policy.
Vendors shall not purchase, fabricate, or manipulate positive reviews.
138. CUSTOMER REVIEWS AND MEDICAL CLAIMS
Customer reviews may describe personal experiences.
Vendors shall not intentionally promote or rewrite reviews in a way that converts individual experiences into deceptive universal medical claims.
139. PROHIBITED PRODUCTS POLICY
Any Product prohibited by the Prohibited and Restricted Products, Services and Activities Policy remains prohibited regardless of Ayurvedic tradition or marketing.
140. PRODUCT SAFETY POLICY
All Ayurveda Products remain subject to the Product Safety and Recall Policy.
Natural, herbal, traditional, or Ayurvedic origin does not automatically establish safety.
141. CATEGORY MISCLASSIFICATION
A Vendor shall not place a Product in Ayurveda merely to avoid Sattvic Foods, personal-care, Product safety, professional-Service, or other category requirements.
Daivavarna may reclassify or remove Products where appropriate.
142. CROSS-CATEGORY COMPLIANCE
A Product may need to comply with more than one Supplemental Category Term.
Examples include:
Ayurvedic food products also subject to Sattvic Foods requirements;
farm-grown medicinal herbs also subject to Natural / Organic Farm terms;
devotional oils also subject to Deity Worship requirements;
and practitioner-recommended Products governed separately from practitioner Services.
143. PRODUCT-LEVEL RISK REVIEW
Daivavarna may apply greater scrutiny to Products involving:
metals;
minerals;
strong physiological effects;
children;
pregnancy;
internal cleansing;
medicinal claims;
concentrated extracts;
high-risk botanicals;
or other elevated safety issues.
144. CUSTOMER COMPLAINTS
Daivavarna may investigate complaints concerning:
unsafe Products;
undeclared ingredients;
counterfeits;
false health claims;
allergic reactions;
expired Products;
contamination;
incorrect Product;
or material misrepresentation.
Vendors must reasonably cooperate with legitimate investigations.
145. CORRECTIVE ACTION
Daivavarna may require a Vendor to:
correct a Listing;
remove a medical claim;
provide testing;
submit ingredient information;
replace packaging;
change labeling;
suspend a batch;
notify Customers;
issue qualifying refunds;
or take another reasonable corrective measure.
146. MARKETPLACE ENFORCEMENT
Failure to comply with these Supplemental Terms may result in:
Listing correction;
Listing rejection;
Product suspension;
Product removal;
additional documentation requirements;
laboratory testing requirements;
loss of Ayurveda category approval;
payment holds where appropriate;
Customer refunds;
Vendor suspension;
or other action permitted under Marketplace Policies.
147. SERIOUS VIOLATIONS
Daivavarna may take stronger or immediate action where a Vendor knowingly:
conceals pharmaceuticals;
sells unsafe heavy-metal Products;
falsifies laboratory reports;
sells counterfeit Ayurveda Products;
alters expiration dates;
makes fraudulent cure claims;
conceals dangerous ingredients;
or knowingly continues selling a Product after learning of a serious safety problem.
148. REPEATED NONCOMPLIANCE
Repeated smaller violations may result in loss of category approval even where individual violations do not independently justify termination.
Ayurveda Vendors are expected to maintain reasonable quality and compliance controls.
149. CHANGES TO THESE SUPPLEMENTAL TERMS
Daivavarna may update these Ayurveda Products Supplemental Vendor Terms as Product categories, safety knowledge, laws, manufacturing practices, Marketplace operations, or regulatory requirements evolve.
Material changes may require Vendor reacceptance.
150. CATEGORY TERMS VERSIONING
Daivavarna may maintain an electronic record identifying:
Vendor identity;
category;
Category Terms Version;
date and time of acceptance;
and other reasonable acceptance information.
Acceptance of Version 1.0 does not automatically constitute acceptance of a later materially revised version.
151. REACCEPTANCE AFTER MATERIAL CHANGES
Where these Supplemental Terms are materially revised, Daivavarna may require the Vendor to review and accept the revised version before creating, editing, publishing, or continuing to offer Ayurveda Products.
152. RELATIONSHIP TO GENERAL VENDOR TERMS
These Supplemental Terms supplement rather than replace the General Vendor Terms and Seller Agreement.
The Vendor must comply with both.
Where these terms establish a more specific requirement concerning Ayurveda Products, the more specific requirement ordinarily governs that category-specific matter unless Applicable Law or an expressly controlling Marketplace rule provides otherwise.
153. CONTACT
Questions concerning Product eligibility, ingredients, claims, testing, or Ayurveda Product classification should be submitted before Listing where the Vendor is uncertain.
Vendor Support: [Vendor Support Email]
Marketplace Compliance: [Compliance Email]
Product Safety: [Product Safety Email]
Legal: [Legal Email]
154. VENDOR CATEGORY ACKNOWLEDGMENT
By accepting these Ayurveda Products Supplemental Vendor Terms, the Vendor confirms that the Vendor has reviewed and understands the heightened responsibilities associated with offering Products marketed as Ayurvedic, herbal, traditional wellness, topical, ingestible, oral-care, or body-use Products through Daivavarna.
The Vendor agrees to accurately disclose ingredients, manufacturer information, intended use, warnings, dosage or use directions where applicable, Product origin, certifications, testing, expiration, batch information, and other material Product characteristics.
The Vendor agrees not to knowingly conceal pharmaceuticals, unsafe heavy metals, contaminants, prohibited ingredients, allergens, or other material substances.
The Vendor understands that traditional, natural, herbal, homemade, classical, or Ayurvedic status does not automatically establish Product safety, legal eligibility, medical effectiveness, or permission to make disease-treatment claims.
The Vendor agrees not to make unlawful or materially unsupported claims that a Product guarantees the cure, prevention, diagnosis, or treatment of disease or another medical outcome.
The Vendor understands that Daivavarna may require Product-level approval, laboratory testing, supplier information, licensing evidence, manufacturing information, or other documentation before permitting higher-risk Ayurveda Products.
The Vendor acknowledges that Products sold principally as food may also be subject to Sattvic Foods Supplemental Vendor Terms and that approval to sell Products does not authorize the Vendor to provide professional Ayurveda practitioner Services.
The Vendor agrees to comply with these Supplemental Terms, the General Vendor Terms and Seller Agreement, Marketplace Policies, Product Safety requirements, and Applicable Law for so long as the Vendor offers Ayurveda Products through Daivavarna.