Ayurveda Practitioners Supplemental Vendor Terms
Effective Date: [Effective Date]
Last Updated: [Last Updated Date]
Category Terms Version: 1.0
Marketplace Operator: [Full Legal Name of Daivavarna Operating Entity]
Contact: [Vendor Support / Marketplace Compliance Email]
About These Supplemental Terms
These Ayurveda Practitioners Supplemental Vendor Terms apply to Vendors, practitioners, consultants, clinics, organizations, and other Providers who offer Ayurveda consultations, assessments, educational guidance, lifestyle guidance, traditional wellness consultations, or other Ayurveda-related professional Services through Daivavarna.
Daivavarna intends this category to connect Customers with practitioners who possess credible Ayurveda education, training, qualification, lineage, supervised study, institutional education, professional experience, or another substantial basis reasonably sufficient for the Services they offer.
This category is not intended for individuals whose only basis for offering professional Ayurveda Services is casual personal reading, informal internet research, short unsupervised study, or unsupported self-designation as an Ayurveda practitioner.
Practitioners must accurately describe their education, qualifications, professional status, scope of practice, experience, Services, limitations, and any governmental license or registration relevant to the Services they provide.
Ayurveda may be regulated differently in different countries, states, provinces, territories, or other jurisdictions. Marketplace approval does not authorize a Practitioner to diagnose, treat, prescribe, perform medical procedures, use protected professional titles, or otherwise engage in regulated health practice unless the Practitioner is independently authorized to do so under Applicable Law.
These Supplemental Terms supplement the General Vendor Terms and Seller Agreement, Marketplace Policies, Ayurveda Products Supplemental Vendor Terms where applicable, Reviews and Community Content Policy, Privacy Policy, Fees and Vendor Payouts Policy, and other applicable Daivavarna requirements.
Nothing in these Supplemental Terms creates a medical license, expands a Practitioner’s legal scope of practice, or permits activity prohibited by Applicable Law.
1. CATEGORY APPROVAL REQUIRED
A Practitioner must receive Daivavarna approval before offering Ayurveda Practitioner Services through the Marketplace.
General Vendor approval or Ayurveda Product category approval does not constitute Practitioner approval.
Daivavarna may require verification before allowing the Practitioner profile or Services to become publicly available.
2. QUALIFICATION VERIFICATION
Daivavarna may require evidence supporting the Practitioner’s qualifications.
Depending upon the Practitioner and jurisdiction, this may include:
degrees;
diplomas;
certificates;
formal Ayurveda education;
institutional training;
traditional lineage training;
apprenticeship;
clinical training;
supervised study;
professional registration;
governmental license;
professional membership;
teaching credentials;
letters from recognized institutions or teachers;
or other evidence reasonably demonstrating professional competence.
3. SUBSTANTIAL TRAINING REQUIRED
A Practitioner must have a substantial and credible basis for providing the Services offered.
Casual self-study alone is insufficient for approval as an Ayurveda Practitioner on Daivavarna.
Reading Ayurveda books, watching online videos, attending a few informal lectures, or personally practicing Ayurveda principles does not by itself qualify a person to offer professional Practitioner Services through the Marketplace.
4. FORMAL EDUCATION
Formal Ayurveda education may be accepted where obtained from a legitimate educational institution, university, college, Ayurveda school, professional program, or other credible organization.
Daivavarna may consider:
program duration;
curriculum;
clinical training;
institution;
instructors;
qualification awarded;
and other relevant information.
5. TRADITIONAL OR LINEAGE-BASED TRAINING
Daivavarna recognizes that genuine traditional knowledge may sometimes be transmitted through apprenticeship, lineage, guru-disciple instruction, family tradition, or other non-university forms of education.
A Practitioner relying principally upon traditional or lineage-based training may be asked to provide reasonable evidence concerning:
the teacher or lineage;
duration of study;
subjects studied;
clinical or practical training;
level of supervision;
experience;
and other relevant information.
Daivavarna may evaluate such qualifications individually.
6. SHORT COURSES
Completion of a short introductory Ayurveda course does not automatically qualify a person for Practitioner approval.
Daivavarna may consider short courses as part of a broader body of training but may determine that additional education or experience is necessary for professional listing.
7. ONLINE EDUCATION
Online education may contribute to Practitioner qualifications where the program is credible, substantial, and appropriate to the Services offered.
The fact that education was delivered online does not automatically make it invalid.
However, brief or unsupervised online instruction may be insufficient where the Service requires greater professional competence.
8. CLINICAL OR PRACTICAL EXPERIENCE
Daivavarna may consider practical or clinical experience when evaluating Practitioner eligibility.
A Practitioner shall not fabricate:
patient experience;
clinical hours;
internships;
apprenticeships;
employment;
case numbers;
or other professional experience.
9. CONTINUING CATEGORY ELIGIBILITY
Practitioner approval is conditional and continuing.
Daivavarna may review a Practitioner’s eligibility if:
credentials expire;
a professional license is suspended;
the Practitioner materially changes Services;
serious Customer complaints arise;
false qualifications are reported;
the Practitioner exceeds lawful scope of practice;
or another reasonable compliance concern arises.
10. ACCURATE PROFESSIONAL TITLE
A Practitioner must use professional titles accurately.
A person shall not describe themselves as:
Doctor;
Physician;
Vaidya;
Ayurvedic Doctor;
Medical Practitioner;
Licensed Healthcare Provider;
Therapist;
Dietitian;
Nutritionist;
or another protected or regulated title
unless the person is legally entitled to use that title in the relevant jurisdiction.
11. “VAIDYA” AND TRADITIONAL TITLES
Traditional titles must not be used deceptively.
Where a Practitioner uses a title based upon lineage, education, community recognition, or traditional qualification rather than governmental licensure, the overall profile must not misleadingly imply possession of a medical license that the Practitioner does not hold.
12. LICENSED HEALTH PROFESSIONALS
A Practitioner who also holds a medical, nursing, nutrition, therapy, or other professional license may state that qualification accurately.
The Practitioner must maintain any license required for the regulated Services offered.
Expiration, restriction, disciplinary action, or suspension affecting a material professional credential must not be concealed.
13. FOREIGN QUALIFICATIONS
A qualification obtained in another country may be described accurately.
Possession of an Ayurveda degree or medical qualification in one country does not automatically authorize the Practitioner to practice medicine in another country.
The Practitioner must distinguish between educational qualification and legal authority to practice in the Customer’s jurisdiction.
14. NO FALSE EQUIVALENCY
A Practitioner shall not imply that a foreign degree is legally equivalent to a domestic medical license unless that equivalency has actually been recognized where required.
15. PROFILE DISCLOSURE
Practitioner profiles should accurately disclose material information concerning:
education;
training;
experience;
special areas of practice;
languages;
location;
consultation format;
professional licenses where applicable;
and material limitations.
16. VERIFICATION BADGES
Daivavarna may create Practitioner verification badges or designations.
A Vendor shall not create, imitate, or display a false Daivavarna verification badge.
A Daivavarna verification badge indicates only the scope of verification expressly stated by Daivavarna and does not constitute governmental licensure.
17. DOCUMENT VERIFICATION
Daivavarna may verify qualifications by reviewing documents, contacting institutions or references where appropriate, using third-party verification, requesting interviews, or using other reasonable methods.
Daivavarna is not required to guarantee the authenticity of every credential merely because it reviewed submitted documentation.
18. FALSE QUALIFICATIONS
Submitting forged, altered, borrowed, expired, fabricated, or misleading credentials is a serious violation.
Daivavarna may immediately suspend or terminate a Practitioner who intentionally falsifies professional qualifications.
19. SCOPE OF SERVICES
A Practitioner must clearly describe the actual Services offered.
Services may include, where lawful:
general Ayurveda consultations;
traditional constitution discussions;
lifestyle education;
daily-routine guidance;
seasonal-routine guidance;
traditional food education;
general wellness guidance;
educational interpretation of Ayurvedic principles;
or other lawful Services consistent with the Practitioner’s qualifications.
20. LEGAL SCOPE OF PRACTICE
Each Practitioner is responsible for determining the Services the Practitioner may lawfully provide.
Daivavarna approval does not authorize conduct outside the Practitioner’s legal scope.
21. MEDICAL PRACTICE
A Practitioner shall not engage in the unauthorized practice of medicine.
Where diagnosis, treatment, prescribing, laboratory ordering, medical procedures, or other activities require a governmental license, the Practitioner must hold that license before providing those Services.
22. DIAGNOSIS
A Practitioner who is not legally authorized to diagnose disease shall not represent Marketplace Services as medical diagnosis.
Traditional Ayurveda observations or educational assessments must not be presented deceptively as a legally authorized medical diagnosis where such authorization is absent.
23. PRESCRIPTION MEDICATION
A Practitioner shall not prescribe, discontinue, change, or direct the use of prescription medication unless legally authorized to do so.
Practitioners who lack such authority shall not tell Customers to discontinue prescribed medicine.
24. MEDICAL TREATMENT
Practitioners shall not represent general Ayurveda wellness Services as emergency medical treatment, hospital care, or another form of regulated healthcare unless legally authorized and appropriately equipped.
25. EMERGENCIES
Daivavarna Practitioner Services are not a substitute for emergency medical services.
Practitioners should direct a Customer to appropriate emergency care where the circumstances reasonably indicate an urgent medical emergency.
26. SERIOUS OR URGENT SYMPTOMS
A Practitioner should not delay appropriate medical referral where information provided by the Customer reasonably suggests a serious, urgent, or potentially life-threatening condition.
27. NO GUARANTEED HEALTH OUTCOMES
Practitioners shall not guarantee:
cure;
recovery;
pregnancy;
weight loss;
disease reversal;
pain elimination;
longevity;
detoxification;
mental-health recovery;
or another health outcome.
Individual outcomes may vary substantially.
28. PROHIBITED CURE CLAIMS
Unsupported statements such as:
“Guaranteed cancer cure”;
“100% diabetes reversal”;
“Guaranteed infertility cure”;
“Permanent arthritis cure”;
“Guaranteed depression cure”;
or comparable absolute medical claims
are prohibited.
29. TRADITIONAL AYURVEDA DISCUSSION
Practitioners may discuss traditional Ayurvedic concepts where lawful and consistent with their qualifications.
Traditional concepts must not be deceptively presented as established governmental medical approval or guaranteed clinical outcomes.
30. PRAKRITI AND CONSTITUTION DISCUSSION
Practitioners may discuss traditional Ayurvedic constitutional concepts such as prakriti where lawful.
Such discussions must not be represented as guaranteed laboratory diagnosis or substitute for medical evaluation where that would be misleading.
31. DOSHA-BASED GUIDANCE
Traditional dosha-based education or lifestyle guidance may be offered where within the Practitioner’s lawful scope.
A Practitioner shall not use such terminology to conceal unauthorized diagnosis or treatment.
32. FOOD AND DIETARY GUIDANCE
Practitioners may provide general traditional food or lifestyle education where lawful.
Where personalized medical nutrition therapy, regulated dietetic Services, or another licensed activity is involved, the Practitioner must possess any required authorization.
33. SATTVIC FOOD GUIDANCE
Practitioners may discuss Sattvic or traditional dietary principles.
Products sold separately through Daivavarna must comply with the Sattvic Foods Supplemental Vendor Terms where applicable.
34. HERBAL EDUCATION
A Practitioner may discuss lawful traditional herbal use within the Practitioner’s scope.
A Practitioner shall not recommend unlawful, dangerous, contaminated, or prohibited substances.
35. PRODUCT RECOMMENDATIONS
Practitioners may recommend lawful Products where appropriate.
Recommendations should be based upon genuine professional judgment and must not be deceptive.
36. FINANCIAL INTEREST IN PRODUCTS
Where a Practitioner receives financial benefit from the sale of a recommended Product, owns the Product brand, receives commission, or has another material commercial relationship, Daivavarna may require disclosure.
Practitioners must not disguise sales incentives as independent health advice.
37. SELLING PRODUCTS AND SERVICES
A Practitioner may separately sell approved Ayurveda Products where Daivavarna has approved the Practitioner for the relevant Product category.
Practitioner approval alone does not authorize Product sales.
Ayurveda Product approval alone does not authorize Practitioner Services.
38. INDIVIDUALIZED FORMULATIONS
Individualized herbal or Ayurveda formulations may be subject to additional manufacturing, prescribing, pharmacy, product, or professional-practice requirements.
Practitioners must not provide customized formulations where doing so would violate Applicable Law.
39. PANCHAKARMA AND PHYSICAL TREATMENTS
In-person Panchakarma, body treatments, therapeutic procedures, massage, cleansing procedures, or similar Services may require additional qualifications, facilities, licensing, sanitation controls, insurance, or professional oversight.
Daivavarna may require separate approval before such Services may be listed.
40. PROCEDURES INVOLVING MATERIAL RISK
Services involving substantial physical, medical, invasive, cleansing, ingestion, heat, pressure, or other bodily risk may be restricted or prohibited unless Daivavarna determines that appropriate safeguards are available.
41. MASSAGE SERVICES
Where Ayurveda massage or bodywork is offered, the Provider must comply with applicable massage, bodywork, facility, hygiene, professional, and licensing requirements.
Practitioner approval does not automatically include massage authorization.
42. TELECONSULTATIONS
Remote Ayurveda consultations may be permitted where lawful.
The Practitioner is responsible for determining whether providing a Service to a Customer in another jurisdiction is permitted.
43. PRACTITIONER LOCATION
Practitioners must provide Daivavarna with accurate location information where requested.
Location may affect licensing, taxes, insurance, payment, jurisdiction, and Service availability.
44. CUSTOMER LOCATION
Where legal authority depends upon the Customer’s location, the Practitioner is responsible for determining whether the Service may lawfully be provided to that Customer.
45. INTERNATIONAL CONSULTATIONS
Availability of Daivavarna across countries does not mean that a Practitioner may legally provide every Service internationally.
Different jurisdictions may regulate Ayurveda, healthcare, nutrition, telehealth, professional titles, privacy, and medical practice differently.
46. IN-PERSON CONSULTATIONS
Practitioners offering in-person consultations must maintain reasonably safe and lawful premises.
Any required business, professional, occupancy, health, facility, or local authorization remains the Practitioner’s responsibility.
47. HOME-BASED PRACTICES
Home-based Practitioner Services may be offered only where lawful and approved by Daivavarna.
The Practitioner must consider:
zoning;
business permissions;
privacy;
safety;
insurance;
access;
and other applicable requirements.
48. CUSTOMER SAFETY
Practitioners must conduct Services with reasonable care appropriate to their qualifications and Service type.
A Practitioner shall not knowingly recommend practices presenting an unreasonable risk to the Customer.
49. CONTRAINDICATIONS
Where a Practitioner knows that a recommended practice may be inappropriate for certain Customers, the Practitioner should provide appropriate warnings within the Practitioner’s professional scope.
50. REFERRAL TO OTHER PROFESSIONALS
Practitioners should recognize the limits of their competence.
Where a matter reasonably requires a medical doctor, licensed mental-health professional, emergency service, specialist, or another qualified professional, the Practitioner should not improperly discourage appropriate referral.
51. NO ANTI-MEDICAL COERCION
A Practitioner shall not pressure Customers to avoid necessary medical evaluation, emergency treatment, prescribed medication, vaccination, surgery, or another form of healthcare through fear, deception, or unsupported guarantees.
This does not prevent respectful discussion of options where lawful and within professional scope.
52. MENTAL-HEALTH CONDITIONS
Practitioners shall not provide regulated mental-health diagnosis or psychotherapy unless qualified and legally authorized.
Customers presenting serious mental-health emergencies should be directed toward appropriate professional or emergency support.
53. PREGNANCY
Services directed toward pregnancy, fertility, postpartum care, or breastfeeding may involve elevated risk.
Practitioners offering such Services must have qualifications appropriate to the guidance provided and must comply with Applicable Law.
54. CHILDREN
Providing Services to minors may require:
parental or guardian consent;
special qualifications;
additional privacy protections;
professional licensing;
or other safeguards.
Daivavarna may restrict Services directed toward minors.
55. INFORMED CUSTOMER UNDERSTANDING
Before providing a Service, the Practitioner should provide sufficient information for the Customer to reasonably understand:
what the Service includes;
what it does not include;
price;
duration;
format;
material limitations;
and any relevant cancellation terms.
56. NO MISLEADING CONSULTATION DESCRIPTION
A brief educational conversation shall not be marketed as a comprehensive clinical evaluation if that representation is materially inaccurate.
Similarly, a general recorded educational product should not be represented as individualized Practitioner consultation.
57. PRICING
Practitioners must accurately disclose Service pricing.
Material mandatory charges should not be concealed until after the Customer has committed to the Service.
58. ADDITIONAL SERVICES
A Practitioner may offer optional follow-up consultations or additional Services.
The Practitioner shall not use fear, fabricated medical emergencies, or spiritual threats to pressure the Customer into purchasing additional appointments.
59. PACKAGES
Multi-session consultation packages must clearly disclose:
number of sessions;
approximate duration;
included Services;
expiration where applicable;
price;
and cancellation or refund terms.
60. SUBSCRIPTIONS OR MEMBERSHIPS
Where recurring Practitioner memberships or subscriptions are permitted, the Customer must receive clear information concerning:
billing frequency;
included Services;
cancellation;
renewal;
and material limitations.
61. DIRECT-PAYMENT SERVICES
Where Daivavarna permits the Customer to pay the Practitioner directly, the Practitioner remains responsible for:
collecting payment;
providing receipts where required;
refunds;
taxes;
payment security;
and other obligations associated with that transaction.
Daivavarna generally cannot directly reverse money paid outside Daivavarna.
62. DAIVAVARNA-ASSISTED PAYMENT
Where Daivavarna permits payment processing for Practitioner Services, the transaction is also governed by the Fees and Vendor Payouts Policy.
Payment processing by Daivavarna does not convert the Practitioner into an employee or agent of Daivavarna.
63. SERVICE COMPLETION
Where Daivavarna processes payment, funds may become eligible for release according to the applicable Service-completion and protection rules established by Daivavarna.
64. CUSTOMER CANCELLATION
Practitioners must clearly disclose applicable cancellation and rescheduling conditions.
Customer cancellation rights remain subject to the Returns, Refunds and Cancellation Policy and Applicable Law.
65. PRACTITIONER CANCELLATION
Where a Practitioner cancels a paid appointment and does not provide a reasonable replacement time accepted by the Customer, the Customer shall ordinarily be entitled to an appropriate refund for a Daivavarna-Processed Transaction.
66. LATE ARRIVAL
Practitioners may establish reasonable late-arrival policies.
Such policies should be disclosed and applied consistently.
A Practitioner should not retain the entire fee for substantial Practitioner-caused delay while providing materially less Service without appropriate resolution.
67. NO-SHOW POLICIES
A reasonable Customer no-show policy may be permitted where disclosed before booking and consistent with Applicable Law.
68. REFUNDS FOR SUBJECTIVE OUTCOMES
A Customer is not automatically entitled to a refund merely because:
the Customer did not like the advice;
a hoped-for wellness outcome did not occur;
the Customer disagreed with a traditional assessment;
or a prediction about personal improvement was not fulfilled.
Refunds may nevertheless be appropriate where the Practitioner materially failed to provide the purchased Service, misrepresented qualifications, cancelled, committed fraud, or otherwise materially breached Marketplace requirements.
69. MATERIAL NONPERFORMANCE
A Customer may be entitled to an appropriate remedy where the Practitioner:
did not attend;
provided materially less than the purchased Service;
substituted an unapproved Practitioner;
materially misrepresented qualifications;
or otherwise failed to substantially provide the Service purchased.
70. CUSTOMER RECORDS
Practitioners may maintain records where appropriate or required.
Such records must be handled consistently with Applicable Law and applicable privacy requirements.
71. PERSONAL INFORMATION
Practitioners may receive sensitive Personal Information during consultations.
Such information must not be:
sold;
publicly disclosed;
used for unrelated marketing;
shared with unrelated third parties;
or otherwise misused.
72. HEALTH INFORMATION
Health-related information may be particularly sensitive.
Practitioners must apply appropriate confidentiality and security measures required by Applicable Law.
Daivavarna’s Privacy Policy does not replace independent privacy obligations applicable to the Practitioner.
73. CUSTOMER CONSENT
Where consent is legally required for collection, recording, storage, disclosure, or processing of particular information, the Practitioner is responsible for obtaining that consent.
74. RECORDING CONSULTATIONS
A Practitioner shall not secretly record audio or video consultations where consent is required.
Recording may occur only where:
lawful;
appropriate;
and necessary permission has been obtained.
75. CUSTOMER RECORDING
Practitioners may establish reasonable policies concerning Customer recording of consultations.
Such policies remain subject to Applicable Law.
76. CONFIDENTIALITY
Practitioners should treat confidential Customer information with professional care.
A Practitioner shall not use identifiable Customer stories in marketing, teaching, social media, or public presentations without sufficient authorization.
77. ANONYMIZED CASE DISCUSSION
Where lawful professional education permits discussion of anonymized cases, the Practitioner remains responsible for ensuring that identifying information is sufficiently protected.
78. TESTIMONIALS
Practitioners may display genuine Customer testimonials where lawful and appropriately authorized.
Testimonials shall not be fabricated or materially altered.
79. HEALTH TESTIMONIALS
A Practitioner shall not use an exceptional Customer testimonial to deceptively imply that the same medical result is guaranteed for every Customer.
80. REVIEWS
Customers may review Ayurveda Practitioner Services under the Reviews and Community Content Policy.
Practitioners shall not retaliate against Customers for legitimate negative reviews.
81. REVIEW MANIPULATION
Practitioners shall not:
buy reviews;
create fake Customer accounts;
submit self-reviews;
condition refunds on positive reviews;
or threaten Customers concerning reviews.
82. PROFESSIONAL CONDUCT
Practitioners are expected to interact with Customers professionally.
Serious harassment, exploitation, coercion, discrimination prohibited by law, threats, sexual misconduct, financial manipulation, or other serious professional misconduct may result in immediate Marketplace action.
83. CUSTOMER BOUNDARIES
A Practitioner shall maintain reasonable professional boundaries appropriate to the Service.
Marketplace access shall not be used to exploit Customer vulnerability.
84. SEXUAL MISCONDUCT
Sexual harassment, unwanted sexual contact, coercive sexual conduct, or exploitation of Customers is prohibited.
Daivavarna may take immediate action in response to credible serious allegations while investigation is pending.
85. FINANCIAL EXPLOITATION
Practitioners shall not exploit Customer health fears or vulnerability to obtain unreasonable payments.
Fabricated claims that a Customer will suffer severe consequences unless they purchase expensive ongoing Services or Products are prohibited.
86. SPIRITUAL COERCION
Where Ayurveda Services include traditional or spiritual concepts, Practitioners shall not use fabricated curses, supernatural threats, or fear-based claims to pressure Customers into payment.
87. CONFLICTS OF INTEREST
Practitioners should disclose material conflicts of interest where necessary to prevent Customer deception.
This may include ownership interests in recommended Products, clinics, laboratories, referral providers, or paid commercial relationships.
88. REFERRAL FEES
Referral arrangements must comply with Applicable Law.
A Practitioner shall not conceal a material paid referral relationship where doing so would make the recommendation misleading.
89. LABORATORY TESTS
A Practitioner shall not order, interpret, or use laboratory tests in a manner exceeding the Practitioner’s lawful scope.
Where Customers independently provide test results, the Practitioner must remain within the Practitioner’s permitted professional role.
90. MEDICAL DOCUMENTS
Practitioners must protect medical or health documents provided by Customers.
Such documents should not be shared publicly or with unrelated persons.
91. PRESCRIPTION PRODUCTS
Practitioners shall not sell, supply, or prescribe restricted prescription Products through ordinary Daivavarna Marketplace functionality unless Daivavarna expressly permits such activity and all legal requirements are satisfied.
Daivavarna may prohibit such Products entirely.
92. CONTROLLED SUBSTANCES
Controlled substances or other prohibited Products may not be prescribed, supplied, or facilitated through Daivavarna in violation of Marketplace Policies or Applicable Law.
93. AYURVEDA PRODUCTS PROVIDED DURING SERVICES
Where a Practitioner supplies a physical Product as part of a consultation, the Product must independently satisfy applicable Ayurveda Product, Sattvic Food, Product Safety, labeling, and other requirements.
A Service listing cannot be used to evade Product approval.
94. SAMPLES
Product samples provided during or after consultations remain subject to applicable Product-safety and ingredient requirements.
95. AFFILIATE OR COMMISSION SALES
A Practitioner who earns commission from recommended Products may be required to disclose that commercial relationship.
Recommendations must not be disguised solely to generate sales.
96. EXTERNAL PHARMACIES OR SUPPLIERS
Where a Practitioner refers Customers to an external lawful supplier, the Practitioner shall not falsely represent that supplier as approved by Daivavarna unless Daivavarna has actually provided such approval.
97. CUSTOMER CHOICE
Customers should remain free to decide whether to purchase optional Products or follow non-mandatory recommendations.
A Practitioner shall not falsely state that purchase of the Practitioner’s own Products is required for every Customer to receive any benefit from the consultation.
98. PROFESSIONAL LIABILITY INSURANCE
Daivavarna may require or recommend appropriate professional-liability, malpractice, general-liability, or other insurance depending upon:
Service type;
jurisdiction;
professional status;
risk;
and Marketplace operations.
Where insurance is legally required, the Practitioner must maintain it.
99. INSURANCE CLAIMS
A Practitioner shall not falsely claim to be insured.
Daivavarna may request evidence of coverage where insurance is required or represented.
100. BUSINESS LICENSES
Practitioners remain responsible for business licenses, local registrations, professional registrations, tax registrations, facility permits, or other authorization required for their practice.
101. TAXES
Practitioners are responsible for taxes arising from their Services except to the extent Daivavarna is legally required to collect, remit, or withhold particular amounts.
102. ADVERTISING
Practitioner advertising must be truthful and not materially misleading.
Claims concerning:
experience;
number of Customers;
success rates;
qualifications;
licensing;
clinical outcomes;
or professional recognition
must have a reasonable factual basis.
103. SUCCESS RATES
A Practitioner shall not publish fabricated or misleading success-rate statistics.
Where numerical health or outcome claims are made, they must be appropriately supportable and lawful.
104. “BEST” OR “NO. 1” CLAIMS
Claims such as “best Ayurvedic doctor,” “No. 1 healer,” or similar comparative claims should not be presented as objective verified facts without a reasonable basis.
105. GOVERNMENT APPROVAL
A Practitioner shall not falsely claim governmental approval, licensing, certification, or recognition.
106. DAIVAVARNA APPROVAL
Practitioners may accurately state that they are approved to list on Daivavarna where applicable.
They shall not state that Daivavarna guarantees their medical competence, health outcomes, or governmental professional status unless Daivavarna expressly states otherwise.
107. INSTITUTIONAL AFFILIATION
A Practitioner shall not falsely claim affiliation with:
a university;
Ayurveda college;
hospital;
clinic;
government agency;
ashram;
temple;
professional association;
or other institution.
108. LINEAGE CLAIMS
Claims concerning a particular teaching lineage, guru, family tradition, or traditional school must have a reasonable factual basis.
109. INTELLECTUAL PROPERTY
Practitioner profiles, course materials, photographs, written materials, and other content must comply with the Intellectual Property Policy.
A Practitioner shall not copy another Practitioner’s profile, materials, certificates, photographs, or branding without authorization.
110. CUSTOMER COMMUNICATION
Practitioners should reasonably respond to:
booking questions;
scheduling;
Service scope;
follow-up arrangements;
and legitimate Customer concerns.
They are not required to provide unlimited unpaid professional consultation through Marketplace messaging.
111. OFF-PLATFORM COMMUNICATION
Where off-platform communication is reasonably necessary to deliver an approved Service, Practitioners remain bound by Marketplace privacy, conduct, fee, and anti-circumvention requirements.
112. FEE CIRCUMVENTION
Practitioners shall not manipulate booking structures or payment arrangements solely to evade legitimate Daivavarna fees where those fees apply.
Proper use of an expressly permitted Direct-Payment model does not constitute circumvention.
113. FRAUDULENT BOOKINGS
Sham consultations created to manipulate reviews, transfer funds, generate false professional history, or otherwise abuse Daivavarna are prohibited.
114. SUBSTITUTE PRACTITIONERS
A Practitioner shall not secretly transfer a Customer appointment to another person where the Customer reasonably booked the named Practitioner.
Where a clinic uses multiple Practitioners, the Listing should explain that structure.
Any substitute Practitioner must independently satisfy applicable qualification requirements.
115. CLINICS AND MULTI-PRACTITIONER ORGANIZATIONS
Clinics, Ayurveda centers, or organizations may participate where approved.
The organization must accurately identify the Practitioners actually providing Services.
Approval of an organization does not automatically approve every individual Practitioner.
116. PRACTITIONER IDENTITY
The person providing the Service must not impersonate another approved Practitioner.
Daivavarna may require individual account, identity, or credential verification.
117. ACCOUNT SHARING
Practitioner accounts shall not be shared in a manner that allows an unapproved person to provide Services under another Practitioner’s identity.
118. SCHEDULING ACCURACY
Practitioners should maintain reasonably accurate appointment availability.
Repeated acceptance of appointments that the Practitioner cannot attend may result in Marketplace review.
119. TIME ZONES
Remote Practitioners should clearly manage time-zone differences.
A Practitioner is responsible for accurately identifying appointment times communicated to Customers.
120. SERVICE DURATION
The represented consultation duration should reasonably reflect the Service provided.
A Practitioner shall not advertise a sixty-minute consultation while routinely providing substantially shorter appointments without an appropriate reason or Customer agreement.
121. FOLLOW-UP SERVICES
Where follow-up is included in the original price, the scope and duration of that follow-up should be reasonably clear.
Where follow-up requires an additional fee, that fact should not be concealed.
122. CUSTOMER PREPARATION
Practitioners may reasonably ask Customers to prepare information before an appointment.
Such requests should be relevant to the Service and should not unnecessarily demand highly sensitive information.
123. PRIVACY DURING VIDEO CONSULTATIONS
Practitioners should conduct confidential consultations in an environment reasonably appropriate for privacy.
Customers should be informed if other persons will be present where disclosure is required or reasonably expected.
124. INTERPRETERS
Where an interpreter participates, the Customer should be informed as appropriate.
Practitioners remain responsible for confidentiality requirements applicable to information shared through the interpreter.
125. LANGUAGE CLAIMS
Practitioners should accurately identify languages in which they can competently provide Services.
126. ACCESSIBILITY
Practitioners should accurately describe accessibility accommodations where offered.
Daivavarna may develop additional accessibility requirements as Marketplace operations evolve.
127. PROFESSIONAL RECORDS
Practitioners should maintain records required by Applicable Law.
Records should be sufficiently accurate to support professional obligations and dispute resolution where applicable.
128. ALTERATION OF RECORDS
A Practitioner shall not fabricate or intentionally alter records in order to conceal misconduct, change Service history, or mislead Daivavarna during an investigation.
129. CUSTOMER COMPLAINTS
Daivavarna may investigate complaints involving:
false qualifications;
nonperformance;
unsafe advice;
harassment;
fraudulent health claims;
privacy violations;
professional misconduct;
unauthorized medical practice;
or other serious issues.
Practitioners must reasonably cooperate.
130. QUALIFICATION REVERIFICATION
Daivavarna may require Practitioners to periodically update or reverify credentials.
This may be particularly appropriate where licenses, registrations, certificates, professional memberships, or insurance have expiration dates.
131. DISCIPLINARY ACTION
A Practitioner must not intentionally conceal a material suspension, revocation, restriction, or governmental disciplinary action affecting the professional authorization relied upon to offer Services on Daivavarna.
132. GOVERNMENT INVESTIGATIONS
Daivavarna may restrict a Practitioner where a competent authority has suspended or prohibited the Practitioner’s professional activity.
Daivavarna may cooperate with valid governmental or regulatory processes where required.
133. MARKETPLACE SAFETY ACTION
Daivavarna may temporarily suspend Practitioner Services while investigating a credible serious safety, fraud, credential, or professional-conduct concern.
Temporary suspension does not necessarily constitute a final determination.
134. CUSTOMER PROTECTION
For Daivavarna-Processed Transactions, Daivavarna may issue an appropriate Customer refund where available evidence reasonably demonstrates material nonperformance, Practitioner cancellation, fraud, or another qualifying basis under Marketplace Policy.
135. DIRECT-PAYMENT DISPUTES
Where the Customer paid the Practitioner directly, the Practitioner remains responsible for issuing valid refunds.
Daivavarna generally cannot directly retrieve money paid outside its payment system.
Daivavarna may nevertheless investigate and take Marketplace enforcement action.
136. CHARGEBACKS
Payment disputes involving Daivavarna-Processed Transactions are governed by the Fees and Vendor Payouts Policy.
Practitioners must reasonably cooperate with legitimate payment investigations.
137. PRODUCT SAFETY REPORTS
Where a complaint concerning a Practitioner also identifies an unsafe Ayurveda Product, Daivavarna may investigate the Product separately under the Product Safety and Recall Policy.
138. REVIEWS AND COMMUNITY CONTENT
Practitioners must comply with the Reviews and Community Content Policy.
Legitimate negative reviews may not be suppressed merely because they are unfavorable.
139. PROHIBITED CONDUCT
A Practitioner shall not use Daivavarna to engage in:
fraud;
harassment;
sexual exploitation;
false credentialing;
illegal medical practice;
dangerous product distribution;
payment fraud;
extortion;
coercion;
or other activity prohibited by Marketplace Policies.
140. CATEGORY MISCLASSIFICATION
A Practitioner shall not list professional Ayurveda consultations as ordinary Products, Classes, Astrology Services, or another category merely to avoid Practitioner qualification requirements.
Daivavarna may reclassify or remove such Listings.
141. CLASSES VERSUS INDIVIDUAL CONSULTATIONS
General educational Classes concerning Ayurveda may be governed principally by Classes Supplemental Terms.
An individualized consultation concerning a Customer’s personal circumstances may be treated as an Ayurveda Practitioner Service.
A Provider offering both may need approval for both categories.
142. PRODUCT VENDORS VERSUS PRACTITIONERS
A Vendor selling packaged Ayurveda Products is not automatically an Ayurveda Practitioner.
A Practitioner offering consultations is not automatically approved to manufacture or sell Ayurveda Products.
Separate approvals may apply.
143. MARKETPLACE ENFORCEMENT
Failure to comply with these Supplemental Terms may result in:
profile correction;
Service Listing rejection;
removal of health claims;
qualification reverification;
temporary suspension;
loss of Ayurveda Practitioner category approval;
payment holds where appropriate;
Customer refunds;
Vendor suspension;
or termination.
144. IMMEDIATE ACTION
Daivavarna may take immediate action where credible evidence indicates:
forged credentials;
serious sexual misconduct;
dangerous unauthorized medical practice;
fraudulent cure claims;
serious Customer safety risk;
coercion;
extortion;
or another substantial violation.
145. REPEATED VIOLATIONS
Repeated smaller violations may result in stronger Marketplace action.
Practitioners are expected to correct identified problems and maintain professional Marketplace conduct.
146. NO DAIVAVARNA MEDICAL ENDORSEMENT
Daivavarna’s approval of a Practitioner means only that the Practitioner has been permitted to participate within the relevant Marketplace category according to Daivavarna’s then-current requirements.
It does not constitute:
medical certification;
governmental licensing;
a guarantee of competence;
a guarantee of treatment outcome;
or an endorsement of every statement or recommendation made by the Practitioner.
147. CUSTOMER RESPONSIBILITY
Customers remain responsible for deciding whether to obtain appropriate medical or professional care.
Customers should not rely upon Daivavarna Marketplace participation alone as proof that a Practitioner is legally authorized to provide every type of health Service in the Customer’s jurisdiction.
148. NO EMERGENCY PLATFORM
Daivavarna is not an emergency medical or crisis-response platform.
Customers experiencing emergencies should contact appropriate emergency services or qualified healthcare providers.
149. CHANGES TO THESE SUPPLEMENTAL TERMS
Daivavarna may update these Ayurveda Practitioners Supplemental Vendor Terms as professional standards, Marketplace operations, legal requirements, qualification frameworks, healthcare regulation, or Service functionality evolves.
Material changes may require Practitioner reacceptance.
150. CATEGORY TERMS VERSIONING
Daivavarna may maintain an electronic record identifying:
Practitioner identity;
category;
Category Terms Version;
acceptance date and time;
and other reasonable acceptance information.
Acceptance of Version 1.0 does not automatically constitute acceptance of a later materially revised version.
151. REACCEPTANCE AFTER MATERIAL CHANGES
Where these Supplemental Terms are materially revised, Daivavarna may require the Practitioner to review and accept the revised version before creating, editing, publishing, booking, or continuing to provide Ayurveda Practitioner Services.
152. RELATIONSHIP TO GENERAL VENDOR TERMS
These Supplemental Terms supplement rather than replace the General Vendor Terms and Seller Agreement.
Practitioners must comply with both.
Where these Supplemental Terms establish a more specific Ayurveda Practitioner requirement, that more specific requirement ordinarily governs the category-specific issue unless Applicable Law or another expressly controlling Marketplace rule provides otherwise.
153. CONTACT
Questions concerning Practitioner qualifications, Service eligibility, professional titles, or category requirements should be submitted before offering Services where the Practitioner is uncertain.
Vendor / Practitioner Support: [Vendor Support Email]
Marketplace Compliance: [Compliance Email]
Customer Safety: [Safety Email]
Privacy: [Privacy Email]
Legal: [Legal Email]
154. PRACTITIONER CATEGORY ACKNOWLEDGMENT
By accepting these Ayurveda Practitioners Supplemental Vendor Terms, the Practitioner confirms that the Practitioner has reviewed and understands the qualification, professional-conduct, scope-of-practice, safety, privacy, and Marketplace requirements applicable to Ayurveda Practitioner Services offered through Daivavarna.
The Practitioner represents that the education, training, qualifications, professional experience, licenses, registrations, lineage, institutional affiliations, and other credentials described in the Practitioner profile are materially accurate.
The Practitioner acknowledges that casual self-study alone is not sufficient for professional Ayurveda Practitioner approval on Daivavarna and agrees to provide reasonable qualification evidence requested by Daivavarna.
The Practitioner understands that Marketplace approval does not create a medical license or authorize the Practitioner to diagnose disease, prescribe medication, provide regulated healthcare, use protected professional titles, or otherwise act outside the Practitioner’s lawful scope of practice.
The Practitioner agrees not to make fraudulent or unsupported guarantees concerning cures, disease reversal, pregnancy, weight loss, healing, or other medical outcomes.
The Practitioner agrees to recognize professional limitations, maintain appropriate Customer confidentiality, obtain legally required consent, maintain accurate Service and pricing information, disclose material commercial conflicts where appropriate, and reasonably refer Customers to other qualified professionals where matters fall outside the Practitioner’s competence or lawful scope.
The Practitioner understands that approval to provide Ayurveda Practitioner Services does not automatically authorize the sale or manufacture of Ayurveda Products and that separate Product-category approval may be required.
The Practitioner acknowledges that Daivavarna may verify and periodically reverify qualifications, request updated documentation, investigate serious complaints, suspend Practitioner Services while credible concerns are reviewed, and remove category approval where applicable requirements are no longer satisfied.
The Practitioner agrees to comply with these Supplemental Terms, the General Vendor Terms and Seller Agreement, Marketplace Policies, Privacy requirements, applicable professional obligations, and Applicable Law for so long as the Practitioner offers Ayurveda Practitioner Services through Daivavarna.